Bilingual Adult Case Manager
Bethpage, NY
Full Time
Entry Level
Agency Overview: The Safe Center LI, Inc. (TSCLI) is the leading provider of services to victims of interpersonal violence in Nassau County. The agency provides comprehensive services to victims and survivors of domestic/intimate partner violence, sexual assault, child abuse, and human trafficking. Safe Center is a thought leader that seeks to develop and implement innovative interventions to meet the multifaceted needs of victims and survivors.
Summary: The Case Manager provides comprehensive services to adults impacted by victims of rape/sexual assault and/or domestic/intimate partner violence with the goal of empowering and equipping them with information, support, and resources to meet their needs and support informed decision-making. They serve as a bridge between both internal and external systems in which clients are involved, including criminal justice, family court, social services, and healthcare. They provide case coordination, maintain an overview of client case status and the progress of all involved systems/parties, and work to resolve system obstacles, minimize contradictory approaches, and support complementary efforts to serve clients’ needs and support their healing. This position reports to the Director of Advocacy & Case Management.
JOB DUTIES AND RESPONSIBILITIES:
HOURS, COMPENSATION & BENEFITS:
To apply, please send your cover letter and resume to [email protected]
The Safe Center LI is an equal opportunity employer. We do not discriminate based on race, color, ethnic origin, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, sexual orientation, marital status, parental or familial status, status as an individual with a disability, genetic information, age, membership in an employee organization, status as a protected veteran, military service, housing status, other non-merit factors, or other applicable legally protected characteristics.
The Safe Center LI believes that diversity and inclusion are critical to providing comprehensive and quality services to the communities we serve. Our goal is to hire, promote and retain a diverse workforce that is representative of the communities we serve, at all job levels. We encourage those with lived experiences in the communities we serve to apply.
Summary: The Case Manager provides comprehensive services to adults impacted by victims of rape/sexual assault and/or domestic/intimate partner violence with the goal of empowering and equipping them with information, support, and resources to meet their needs and support informed decision-making. They serve as a bridge between both internal and external systems in which clients are involved, including criminal justice, family court, social services, and healthcare. They provide case coordination, maintain an overview of client case status and the progress of all involved systems/parties, and work to resolve system obstacles, minimize contradictory approaches, and support complementary efforts to serve clients’ needs and support their healing. This position reports to the Director of Advocacy & Case Management.
JOB DUTIES AND RESPONSIBILITIES:
- Provide comprehensive support to a caseload of adult victims of rape/sexual assault and/or domestic/intimate partner violence with complex needs
- Develop client-centered, strengths-based, and trauma-informed service plans that outline concrete actions toward meeting clients’ needs
- Orient clients to systems processes and provide emotional support and accompaniment throughout the criminal justice process, including law enforcement interviews, medical exams, and court appointments
- Conduct risks and needs assessment, safety planning, and crisis intervention
- Assist clients with obtaining victim compensation, meeting concrete needs, and ensuring successful linkages to medical, mental health, and other community-based services by maintaining strong partnerships with community partners
- Advocate on behalf of clients and coordinate case conferences with multidisciplinary partners, including medical personnel, law enforcement, prosecutors, family court, clinicians, and other community providers
- Utilize web-based electronic health record databases to maintain case notes and statistical records
- Other duties as assigned by the Program Director and/or Executive Director
- Spoken and written fluency in Spanish is required
- Bachelor’s degree in Criminal Justice, Social Work, or related field preferred
- Two years’ experience in the areas of case management/casework, crisis intervention, and/or referral coordination preferred
- Experience working with trauma survivors, knowledge of dynamics of interpersonal violence, and the ability to adopt a client-centered/strengths-based approach and growth mindset is preferred
- Leadership skills are strongly preferred
- One must be able to utilize the following technology: computer, fax machine, copy machine, Microsoft Office programs (Outlook, Teams, Word, Excel, PowerPoint, OneDrive, and SharePoint), and Zoom
HOURS, COMPENSATION & BENEFITS:
- Position requires the use of a car and a flexible schedule
- Full-time, non-exempt (35 hours/week)
- Monday through Friday 9AM-5PM (may need to flex time to meet program needs)
- Includes medical, dental, vision benefits and a generous paid time off package
- Access to National EAP Services
- Access to Agency provided self care and trauma informed activities
- Mileage reimbursement provided for agency-related travel
- Position may require overnight travel to conferences/training
- Annual salary: $42,000 / $47,000 Bilingual
To apply, please send your cover letter and resume to [email protected]
The Safe Center LI is an equal opportunity employer. We do not discriminate based on race, color, ethnic origin, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, sexual orientation, marital status, parental or familial status, status as an individual with a disability, genetic information, age, membership in an employee organization, status as a protected veteran, military service, housing status, other non-merit factors, or other applicable legally protected characteristics.
The Safe Center LI believes that diversity and inclusion are critical to providing comprehensive and quality services to the communities we serve. Our goal is to hire, promote and retain a diverse workforce that is representative of the communities we serve, at all job levels. We encourage those with lived experiences in the communities we serve to apply.
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